Cookie Policy
How Money Ace uses cookies and similar technologies
1. Introduction
This Cookie Policy explains how Money Ace Pty Ltd ("we," "our," or "us") uses cookies and similar technologies when you visit our website. This policy should be read in conjunction with our Privacy Policy.
By continuing to browse our website, you consent to our use of cookies as described in this policy, unless you have disabled them in your browser or through our cookie preference center.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferences and actions, which can make your next visit easier and the site more useful to you.
Types of Cookies We Use:
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Cookies that remain on your device for a specified period
- First-Party Cookies: Cookies set directly by our website
- Third-Party Cookies: Cookies set by external services we use on our website
3. How We Use Cookies
We use cookies for various purposes to enhance your experience on our website:
3.1 Essential Cookies (Always Active)
These cookies are necessary for the website to function properly and cannot be disabled.
- Authentication: Remember if you're logged into any account areas
- Security: Protect against spam and abuse
- Site Functionality: Enable core website features and navigation
- Cookie Preferences: Remember your cookie consent choices
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Page Views: Track which pages are most popular
- User Behavior: Understand how users navigate our site
- Performance Monitoring: Identify and fix technical issues
- Traffic Sources: See how visitors find our website
3.3 Marketing and Advertising Cookies
These cookies are used to show you relevant advertisements and track campaign effectiveness.
- Personalized Ads: Display relevant safari tour advertisements
- Retargeting: Show ads to previous website visitors
- Campaign Tracking: Measure the success of marketing campaigns
- Social Media Integration: Enable sharing and social media features
3.4 Functionality Cookies
These cookies enhance your experience by remembering your preferences.
- Language Preferences: Remember your preferred language
- Form Data: Save partially completed forms
- Chat Support: Enable customer support chat features
- Accessibility Settings: Remember accessibility preferences
4. Specific Cookies We Use
5. Third-Party Services
We use various third-party services that may set their own cookies:
5.1 Google Services
- Google Analytics: Website traffic analysis and reporting
- Google Ads: Display relevant advertisements
- Google Maps: Location services and mapping
5.2 Social Media Platforms
- Facebook: Social sharing and advertising pixels
- Instagram: Photo sharing and marketing integration
- Twitter: Social sharing and tweet integration
5.3 Other Services
- Payment Processors: Secure payment processing
- Chat Support: Customer service chat functionality
- Email Marketing: Newsletter and promotional emails
6. Managing Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner allowing you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your cookie preferences
6.2 Cookie Preference Center
You can change your cookie preferences at any time by:
- Clicking the "Cookie Preferences" link in our website footer
- Accessing the cookie settings through our privacy menu
- Using the cookie management tool on our website
6.3 Browser Settings
You can also manage cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Site Permissions > Cookies
7. Impact of Disabling Cookies
Disabling certain cookies may affect your website experience:
Essential Cookies Disabled:
- Website may not function properly
- Unable to maintain login sessions
- Security features may be compromised
- Form submissions may fail
Analytics Cookies Disabled:
- We cannot track website usage patterns
- Difficulty identifying and fixing issues
- Limited ability to improve user experience
Marketing Cookies Disabled:
- Advertisements may be less relevant
- Social media features may not work
- Cannot track marketing campaign effectiveness
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through cookies or any other means. If you believe we have inadvertently collected such information, please contact us immediately.
9. International Data Transfers
Some of our third-party service providers may be located outside Australia. When cookies facilitate data transfers to these providers, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Modified" date at the top of this policy
- Sending email notifications for material changes
- Displaying prominent notices on our website
11. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Money Ace Pty Ltd
Privacy Officer
123 Wildlife Drive
Cairns, QLD 4870
Australia
Email: [email protected]
Phone: +61 2 9876 5432